Product Support

We don't use automated submission forms—we prefer to hear from our customers directly! If there is a particular product you would love to see added to our catalogue, simply send us an email. To help our buyers track down the exact item, please include as much detail as possible:

• Product Identification: Please provide the exact product name, brand, and any specific variations (age statements, bottle sizes, etc).
• Visual Reference: Any helpful links, photos, or details about where you have previously seen or purchased the item.
• Profile Details: If it is a new craft brand, please describe the flavour profile or origin to help our sourcing team.

Our purchasing team regularly reviews customer emails to identify new trends and discover exciting products. While we cannot guarantee that every requested item will be immediately added—due to supplier availability or import logistics—we promise that every single suggestion is carefully reviewed and highly valued.