Protecting Your Privacy
At United Drinks Limited, we take the privacy and security of your personal information very seriously. By using our website, www.uniteddrinks.co.uk, you acknowledge and agree to the practices described in this privacy statement regarding how we collect, store, and process your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
United Drinks Limited is registered in England and Wales (Company No. 14463798, VAT GB431828008). Our website and associated services are designed to provide a seamless, secure experience for our customers, trade partners, and visitors, while respecting your privacy at every step.
Information We Collect
We collect only the personal information that you voluntarily provide to us. This may include your name, contact details, billing and shipping addresses, payment information, and any messages or inquiries you send via our contact forms. We may also collect information about your trade account applications, orders, and preferences to deliver the best possible service.
In addition to the information you provide directly, we may gather non-identifiable information automatically, such as website usage statistics, IP addresses, browser types, and pages visited. This data helps us analyse trends, improve our website functionality, and enhance the overall user experience.
How We Use Your Information
The personal data you provide is used for the following purposes:
- Processing and fulfilling your orders accurately and efficiently.
- Responding to inquiries, requests, or support issues.
- Providing updates about your account, products, or services you have requested.
- Personalising and improving our website, services, and marketing efforts.
- Ensuring the security, integrity, and legal compliance of our systems and transactions.
Sharing Your Information
We do not sell your personal information to third parties. Some personal data may be shared with trusted service providers, contractors, or partners to facilitate operations, such as:
- Shipping and delivery of products.
- Payment processing and fraud prevention.
- Website maintenance, hosting, and security monitoring.
All partners we work with are obligated to handle your information securely and only for the purposes specified by us.
Marketing Communications
We may contact you with information about promotions, offers, or services. You have the right to opt out of marketing communications at any time by contacting us at online@uniteddrinks.co.uk or by using the unsubscribe option provided in any promotional emails.
Legal Compliance and Security
We may disclose personal information if required by law, in response to legal proceedings, or as requested by governmental authorities. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.
Sensitive Personal Information
We do not request sensitive personal data, such as health information, racial or ethnic origin, political opinions, or religious beliefs. If you voluntarily provide such data, you consent to its use solely for the purpose it was provided, and we treat it with the highest level of confidentiality.
Your Rights
You have the right to access, correct, or request deletion of your personal information, subject to any legal obligations. You may also request restrictions on processing, withdraw consent, or object to specific processing activities. To exercise any of these rights, please contact us at online@uniteddrinks.co.uk. We will respond promptly in accordance with applicable law.
Cookies and Tracking
Our website may use cookies or similar technologies to improve navigation, analyse traffic, and enhance your experience. You can manage or disable cookies via your browser settings, though some features of the website may not function properly without them.
Updates to Our Privacy Policy
We may update this privacy statement from time to time to reflect changes in our practices, legal requirements, or website functionality. We encourage you to review this page periodically for the latest information.
For further questions or concerns regarding your personal data and privacy, please contact us at online@uniteddrinks.co.uk. We are committed to safeguarding your information and ensuring your trust when using our services.
