DELIVERY & SHIPPING

IT IS AN OFFENCE FOR ANY PERSON UNDER 18 YEARS TO BUY OR ATTEMPT TO BUY ALCOHOL. PLEASE DRINK RESPONSIBLY.

UK Delivery

UK Delivery is free for all orders over £75. Deliveries are made Monday-Friday. We use courier services that require age verification on delivery.

Standart Delivery

Standart delivery is £3.95. Delivery usually takes 2-4 working days if ordered before 2pm.

Standart delivery for candle products and small gift sets are £2.95. Delivery usually takes 2-4 working days if ordered before 2pm.

Standart delivery for miniature sample bottles and gift bags are £1.95. Delivery usually takes 2-4 working days if ordered before 2pm.

Express Delivery

Express delivery is £4.95. Delivery usually takes 1-2 working days if ordered before 2pm.

Express delivery for candle products and small gift sets are £3.95. Delivery usually takes 1-2 working days if ordered before 2pm.

Express delivery for miniature sample bottles and gift bags are £2.95. Delivery usually takes 1-2 working days if ordered before 2pm.

We currently deliver to anywhere in the UK including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) addresses. UK Deliveries outside of mainland Britain may take longer to arrive.

If you choose to make any additional payments directly to a courier for any form of upgrade or custom service, United Drinks is not liable for any refunds for this cost. Any issues with an upgraded service must be handled between the customer and the courier.

We always aim to deliver your order promptly but cannot accept liability for delay. In the case of any free upgrade to express delivery, no refunds are due in the case of delayed delivery or service interruptions. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.

Tracking will be sent to the e-mail used to place your order. If you have missed your attempted deliveries and your order is now being returned to us, we can re-send your order once it is received. Unfortunately, we have no control over the amount of time this takes. Customers must pay for additional postage costs.

If your delivery has been lost in the post, please be as patient as you can. Unfortunately, these things happen and normally turn up just a few days late. If your order has not arrived 5 days past your scheduled delivery date, please check your emails as the courier is probably trying to arrange another delivery attempt.

Bank Holidays

No shipping collections or deliveries will be made on Bank Holidays.

Christmas Deliveries

Please place any orders for Christmas by 20th December 2024 with EXPRESS DELIVERY to allow for any possible delays in shipping. We also wanted to let you know we will be shipping with a limited service between 21st December 2024 - 5th January 2025. You will still be able to place orders, but any made between these dates may take slightly longer than our usual targets.

Overseas Deliveries outside the UK

Unfortunately, we currently do not deliver/ship to countries outside of the UK.

If you are contacting us from EU/USA/Canada/Australia, or any other country outside of the UK, we will be unable to ship/dispatch products to you.

It is the responsibility of the customer to report goods damaged in transit. No compensation can be offered for loss of wages due to failed or late deliveries. Customers accept responsibility for the safe storage and use of the products upon receipt. United Drinks is not liable for damage caused by customer mishandling.